Alka Forsikring's customer portal Mit Alka offers the individual customer a secure overview of engagement and case correspondence. The document portal is based on OnBase by Hyland, and the solution is operated and supported by Nobly.
New document management system brings Alka to the forefront of customer experience and data security
In May 2018, the new Personal Data Regulation came into force, with strict requirements for the storage and use of sensitive personal information. For Alka Forsikring, it was an opportunity to look through all business practices and processes to ensure the best possible control over the handling of sensitive personal information. Nobly offered Alka a solution for all documents; A document portal based on OnBase by Hyland. Mit Alka offers the individual customer a secure overview of engagement and case correspondence, and Alka is thus well equipped for the digital race of the future.